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Shipping Policy

This Shipping Policy explains how and when your orders will be delivered after purchasing from formula41gold.com. For the purposes of this policy, references to “we”, “our”, or “the Company” refer to Kandk Export Import Pvt Ltd, the manufacturer and distributor of Formula 41 Gold.

  1. Order Processing Time
    Orders are typically processed within 1-2 business days after successful payment. Orders placed on weekends or holidays are processed the next business day.
  2. Shipping Methods
    We partner with reliable courier companies to deliver your products safely and on time. Shipping method and carrier may vary based on your location and order size.
  3. Estimated Delivery Time
    Standard delivery time within India is 3-7 business days from the date of dispatch. Delivery times may vary depending on your location, public holidays, and unforeseen circumstances.
  4. Shipping Charges
    Shipping charges, if applicable, will be displayed at checkout before you complete your order. We may offer free shipping promotions from time to time.
  5. Order Tracking
    Once your order is dispatched, you will receive a tracking number via email or SMS. You can use this number to track the status of your delivery online.
  6. Shipping Address Accuracy
    Please ensure your shipping address and contact details are correct at checkout. We are not responsible for orders delayed or lost due to incorrect address information.
  7. Delivery Delays
    While we strive to deliver on time, delays may occur due to natural disasters, public holidays, or courier issues. We appreciate your patience and understanding in such cases.
  8. Order Acceptance & Refusal
    We reserve the right to refuse or cancel any order due to incorrect pricing, stock issues, or suspected fraud. Any payment made for cancelled orders will be refunded in full.
  9. International Shipping
    Currently, formula41gold.com ships only within India. We do not offer international delivery at this time.
  10. Damaged or Lost Packages
    If your order arrives damaged or does not arrive within the estimated delivery time, please contact us immediately at support@formula41gold.com.
  11. Change of Address
    Requests to change the shipping address can only be honored before the order is dispatched. Please contact our support team as soon as possible for any changes.
  12. Contact Us
    For any shipping-related queries or concerns, please reach out to us via email or our contact page. We’re here to help!